I’m switching from Skype to Zoom for podcasting tools. Skype seems to be part of another era. The switch to Zoom opens up opportunities for another type of content — one where participants share their screen more. Source: I’d Rather… Continue Reading →
In this videocast, I chat with Kate Schneider about micro content and Flare. Kate shares micro content examples from her current documentation and explains the strategies she considers when creating micro content. She shows specifically how to leverage analytics in… Continue Reading →
I revisited the original page on glossaries in my API doc course — see API glossaries — and expanded the content with many technical examples about how to single source glossary content from a single YAML file. I added examples… Continue Reading →
The paths I took in life depend in part of the family dynamics of my childhood, my interest in writing, and a career in tech. In this post, I try to trace the lines from my childhood to present day… Continue Reading →
Podcast 104 – Fixing broken developer portals, in Ellis Pratt’s Cherryleaf podcast, is well worth listening to. Ellis explains a strategy of analyzing developer portals by looking at the developer journeys within the portal and identifying gaps or friction points… Continue Reading →
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