bobbyxcunningham.com

Professional Technical Writer

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Guest post: Why are technical writers often treated as such an unimportant part of a company?

A reader whose company recently laid off two-thirds of their tech pubs staff asked why technical writers are often seen as unimportant in a company. I asked Jeremy Rosselot-Merritt, an academic at the University of Minnesota who has been doing… Continue Reading →

Upcoming WTD Australia event: Remote discussion: Techcomm in the times of pandemic

I’m participating in a remote discussion with WTD Australia this Thursday, May 28, 2020, at 7pm PST (or May 29 in GMT+10/Brisbane) in an event called Techcomm in the times of pandemic. Other participants include Kirk St. Amant, Swapnil Ogale,… Continue Reading →

Results of Pandemic Impact on Tech Comm survey

The results of the Pandemic survey are available here. The survey is still open, but with 230 responses, I’d like to describe a few highlights and thoughts about it. Source: I’d Rather Be Writing Feed

Upcoming API the Docs presentation on 5/27: "5th Edition, API docs trends & API design"

I’m presenting an upcoming session at the API the Docs virtual series this Wednesday, May 27, 2020. The 5th edition is from 9-11am PST (or 6-8pm CEST). My session covers dev doc trends, and another session covers API design. Source:… Continue Reading →

Short survey about quarantine/pandemic impact on tech comm

I’m curious to know how the quarantine/pandemic is affecting tech comm. I created a short survey to gather some insights about possible trends. It’s unclear how tech comm will play out — there could be gains in places and losses… Continue Reading →

Connecting micro content with search analytics — notes on the first MadCap Flare and MadCap Central 2020 Release

MadCap Software’s 2020 release for MadCap Flare and MadCap Central include significant enhancements to micro content, code syntax highlighting, privatized output, and more. Through search analytics in MadCap Central, if you identify search phrases, and search phrases that return no… Continue Reading →

My Knowledgebase Ninjas podcast episode — "Metrics don't work"

I recently appeared on the Knowledgebase Ninjas podcast in an episode titled Metrics Don’t Work. In the podcast, I chat with Gowri Ramkumar about documentation processes, why metrics are problematic, advantages and disadvantages of docs-as-code models, why measuring doc traffic… Continue Reading →

API The Docs Virtual Series 2020 — Upcoming presentations and thoughts on the virtual format

I’m giving a presentation on May 27 in the API The Docs Virtual series titled How Trends in API Documentation Differ from Other Tech Comm Trends. You can register for free on EventBrite. API The Docs is typically a one-day… Continue Reading →

WTD Episode 29: Salary Survey results and WFH tips, with Eric Holscher

In this episode, we chat with Eric Holscher, co-founder of both Read the Docs and Write the Docs, about the recent Salary Survey that the WTD group conducted. This survey was launched in Fall 2019, and the results published were… Continue Reading →

Are technical writers increasingly playing non-technical roles? Some thoughts on the evolution of technical writing roles

How is the role of the technical writer evolving? It seems we’re moving away from writing and more towards other roles, such as reviewer/convener, user champion, editor, publisher, and promoter. However, it’s difficult to gauge change, especially across different job… Continue Reading →

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