A reader whose company recently laid off two-thirds of their tech pubs staff asked why technical writers are often seen as unimportant in a company. I asked Jeremy Rosselot-Merritt, an academic at the University of Minnesota who has been doing… Continue Reading →
I’m presenting an upcoming session at the API the Docs virtual series this Wednesday, May 27, 2020. The 5th edition is from 9-11am PST (or 6-8pm CEST). My session covers dev doc trends, and another session covers API design. Source:… Continue Reading →
The results of the Pandemic survey are available here. The survey is still open, but with 230 responses, I’d like to describe a few highlights and thoughts about it. Source: I’d Rather Be Writing Feed
I’m participating in a remote discussion with WTD Australia this Thursday, May 28, 2020, at 7pm PST (or May 29 in GMT+10/Brisbane) in an event called Techcomm in the times of pandemic. Other participants include Kirk St. Amant, Swapnil Ogale,… Continue Reading →
MadCap Software’s 2020 release for MadCap Flare and MadCap Central include significant enhancements to micro content, code syntax highlighting, privatized output, and more. Through search analytics in MadCap Central, if you identify search phrases, and search phrases that return no… Continue Reading →
I’m curious to know how the quarantine/pandemic is affecting tech comm. I created a short survey to gather some insights about possible trends. It’s unclear how tech comm will play out — there could be gains in places and losses… Continue Reading →
I recently appeared on the Knowledgebase Ninjas podcast in an episode titled Metrics Don’t Work. In the podcast, I chat with Gowri Ramkumar about documentation processes, why metrics are problematic, advantages and disadvantages of docs-as-code models, why measuring doc traffic… Continue Reading →
I’m giving a presentation on May 27 in the API The Docs Virtual series titled How Trends in API Documentation Differ from Other Tech Comm Trends. You can register for free on EventBrite. API The Docs is typically a one-day… Continue Reading →
In this episode, we chat with Eric Holscher, co-founder of both Read the Docs and Write the Docs, about the recent Salary Survey that the WTD group conducted. This survey was launched in Fall 2019, and the results published were… Continue Reading →
How is the role of the technical writer evolving? It seems we’re moving away from writing and more towards other roles, such as reviewer/convener, user champion, editor, publisher, and promoter. However, it’s difficult to gauge change, especially across different job… Continue Reading →
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